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FAQ

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  • Maestro is compatible with all printers and cutting tables that are controlled by software or a RIP. The final files are high-resolution imposed PDFs that include all finishing marks and cutting paths, ready to be used by any RIP.

  • Because we use the same printing queues as those already used, the colors will remain identical.

  • Yes, into Maestro’s preferences, you’ll find all technical colors that can be matched so that your current configurations can be 100% compatible.

  • You can create an unlimited number of users, and they can all be used at the same time.

  • By combining filters, you can easily view jobs related to your search, whether pending approval, ready to print, on a specific media, with a particular lamination, in short, all combinations are possible with a click.

  • The imposed files will have everything needed to be well printed and well cut. Front & Back are designed to be centered on each other.

  • Yes, we have a multitude of possibilities to accommodate virtually any cutting table. If we don't have yours, we'll create it!

  • Maestro offers you the possibility to make a layout within a layout. Enter the total quantity of labels required, the format of the label sheet you would like to deliver, as well as the format of the roll on which you will print. Maestro will deliver everything, including the KissCut and TruCut.

  • Certainly. Maestro is designed to start the job as soon as some files are received. As the others arrive, you can combine them or produce them as you go. It's up to you!

  • No, Maestro is intended as a tool for project managers or anyone else who receives files to quickly preflight them. It can also be used by press operators desiring to combine jobs on the same materials and thus save printing, cutting, and material time.

  • Each produced page and imposition layout are supplied with their own information file which can be printed for tracking with the physical work folder or copied into your ERP to keep a record of the completed work.

  • No, approval is always done from the final file that will be printed. To maximize the experience, Maestro will generate an approval link to be used in your client's browser. Not only will your clients approve the production-ready file via their Maestro’s web browser page, but your Maestro’s interface will also automatically notify you in real-time that your customer has just approved the files.  No more tedious email follow-ups; long live to efficiency!

  • Absolutely not. We use a technology called "Pixel-on-demand," which ensures that only the pixels necessary to fill the screen will be downloaded. Each time a zoom is performed, only the pixels that will fill the screen again will be downloaded.  The user's browsing pace is thus maintained.

  • Because our imposition module uses AI, you will be able to combine a broad range of items of different formats and quantities very efficiently in a few clicks. On top of it, you’ll finally be able to easily use your waste.

  • Maestro is self-contained in the Cloud; you don't need to configure anything on your network.

  • Our solution is usable from a web browser, whether it is Mac, PC, or any other mobile device, everything is compatible and at the same time.

  • The steps are very simple and easy to use, even for a beginner. The learning curve is short and adding templates can also speed up the process while eliminating potential errors.

  • Maestro is not a RIP but rather its best friend. From now on, Maestro will take care of everything except for driving the printer and managing colors.

  • Quick Sets belong to another decade. Maestro will take care of the overview, graphic treatments (folds, hems, ventilation holes, bleed, etc.), but also online approval, impositions, and cutting equipment management.

  • No. Once the original files are downloaded, all the work takes place on our powerful servers. Your internet speed will have no impact on the speed of execution, except during the download.

  • Our solution is hosted on AWS servers. You automatically benefit from all the security infrastructure that the largest companies can afford.

  • No, all our clients have access to the same options; they only need to choose a package based on the number of files they will use in Maestro.

  • No start-up fees will be charged to you. Integration is part of our service, it is included.

  • No, they are two different products.  PitStop Pro requires a separate license for each seat used, while Maestro gives access to an unlimited number of seats.

  • No. PitStop Pro is a PDF editor that brings new tools within Acrobat. It is meant to fix design issues such as wrong trim & bleed boxes, creating spot white, adding a cut path, etc. PitStop Pro is Maestro's perfect companion.

For any other questions that you might have, just contact us to get a fast response.
Everybody’s situation is unique, you deserve a unique answer.
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